Partner
Genesys is one of the leading global platforms for customer interaction management. It offers cloud-based Contact Centre solutions that enable companies to deliver integrated and efficient omnichannel experiences.
DUNE Connect partners with Genesys to transform traditional contact centres into seamless omnichannel experiences. By integrating Genesys Cloud™ with our expertise, we enable customer interactions across voice, chat, email, WhatsApp, and social media, enhancing customer journey management and engagement.
Dynatrace is a leading platform for unified observability, combining performance monitoring, AI automation, and security in a single solution. It helps companies gain full visibility at every level of their digital ecosystem, accelerating innovation and enhancing operational resilience.
Through this partnership, DUNE Connect offers clients comprehensive end-to-end observability solutions. This includes continuous performance monitoring, intelligent automation, and IT security capabilities, all supported by AI.
As a Dynatrace Partner, we deliver technologies that ensure optimal performance, prevent malfunctions, and provide scalable, actionable insights for digital transformation.
Brainyware is an AI platform designed for companies and organizations operating in complex environments where secure and autonomous data management is crucial. It offers flexible, highly integrable, and privacy-oriented AI solutions through an architecture that can be installed directly within corporate IT systems.
Through our partnership, we provide our clients with customizable AI applications designed to support advanced professional processes effectively and in compliance with regulations. The solution stands out for its on-premise nature, ensuring full control over sensitive information without relying on external cloud infrastructures.
Brainyware easily integrates with existing environments, adapting to various sectors – from legal to financial, to public administration – promoting scalable, secure, and tailored AI adoption. This strategic collaboration fosters a conscious use of innovation aligned with the real needs of businesses.
Quantum Bridge is an innovative company developing quantum-safe cryptographic solutions that protect communications and sensitive data against emerging cyber threats – including those enabled by future quantum computers.
Born from the academic environment of the University of Toronto, the company has developed unique technologies such as the DSKE Protocol (Distributed Symmetric Key Establishment) and the Symmetric-Key Distribution System (SDS), which enable secure, scalable, and infrastructure-independent distribution and management of symmetric cryptographic keys.
These solutions are designed to easily integrate with standard protocols (IPsec, MACsec, VPN) and can be deployed across various environments – cloud, on-premises, or hybrid – offering immediate protection against risks.
🤝 Quantum Bridge and System Integrators
Thanks to its collaboration with Quantum Bridge, DUNE enables companies to rapidly adopt the technology by helping them:
- Assessing quantum security risks;
- Integrating solutions into existing systems;
- Managing the transition to a quantum-safe security model;
- Training and supporting internal teams over the long term
This ensures clients obtain scalable, and future-ready protection without overhauling their IT architecture.
EpiHub Fondazione Elserino Piol was established to honour and promote the cultural legacy of Elserino Piol, a key figure in Italian technological innovation. The project revolves around a multifunctional venue that includes a permanent exhibition, a coworking space, a library, and an experimentation area.
DUNE Connect serves as the Foundation’s technology partner, supporting its digital transformation by applying AI solutions for historical preservation and dissemination.
The partnership also involves developing a digital local information point in the adjacent building, managed by the Foundation. This collaboration reinforces our commitment to connecting technology, culture, and innovation in a tangible and sustainable way.
Retelit è un gruppo italiano operante nel settore delle telecomunicazioni e ICT, focalizzato sul mercato B2B (imprese, pubbliche amministrazioni, operatori, OTT).
- Dispone di asset propri molto significativi: rete in fibra ottica nazionale, backbone internazionale, data center distribuiti in Italia (oltre 30) e infrastrutture collegate a cavi sottomarini.
- Offre un portafoglio ampio di soluzioni digitali che coprono la connettività, il cloud, la sicurezza, i servizi gestiti e il supporto applicativo.
- Ha acquisito in passato system integrator (es. PA Group / Partners Associates) per rafforzare le proprie competenze applicative e il presidio ICT completo.
Retelit e DUNE sono in grado di realizzare e gestire un servizio End to END di Contact Center in grado di integrare l’infrastruttura Genesys con la rete di Retelit fornendo un progetto senza soluzione di continuità
Quindi per un’azienda che vuole istituire o migliorare il proprio contact center, Retelit e DUNE sono in grado di offrire una soluzione che è già pronta, modulabile, che può crescere con il business, con forte affidabilità infrastrutturale.